Meet Jeanne Muir and Jim Ford of InnExperienced

Jeanne Muir Jim Ford MuirFord Consulting Innsitting Software Services

Jeanne and Jim

Innsitting, Consulting &
Software Services
After spending many years in the corporate and consulting worlds, and many years investigating owning and operating a B&B, we took the plunge in 2002 and purchased the Thomas Shepherd Inn in Shepherdstown, West Virginia, a 6-room B&B in a small but surprisingly cosmopolitan town about 75 miles from Washington, D.C.  We had a good run with the business, increasing our revenue and ADR and maintaining a top TripAdvisor rating.

Blueberry Banana Baked Oatmeal

Blueberry Banana Baked Oatmeal

In this third part of our careers, we are innsitting and consulting for others in the hospitality industry.  Please check here for rates, availability and recent blog posts about our adventures in innsitting.
To contact us please email


Rates and Availability

Innsitting: Due to the variable nature of B&Bs and innsitter duties, our rates are flexible and individualized.  We generally start with a base rate of $150/day and charge an additional $10/day per occupied room.  You can expect to pay between 30% and 40% (weekly) of your gross revenue or approximately $200 to $250 daily. We (and our backs and knees) are now at ages where we require our client inns to have housekeeping staff for turning over rooms and general inn cleaning. We generally do not charge travel expenses unless your inn is more than 4 hours drive from our home base. Please ask about specific availability.

Consulting and Support Services: We can provide operational or technical consulting services for your B&B, including website support, at a rate of $50/hour. We can provide marketing support (writing website content, blog posts, and handling social media activities) for $35/hour.
All rates are negotiable and may change at any time without notice.

5 thoughts on “Meet Jeanne Muir and Jim Ford of InnExperienced

  1. Tim Piper

    Jeanne & Jim,

    Hope all is well. I just referred you again to the Landmark Inn in Cooperstown, NY. A nice property and Cooperstown is great.

    Would love to know how and what you charge… I get that question a lot.

    Hope all is well and look forward to hearing from you both.


    1. Jeanne Post author

      Hi Tim,
      Thanks for the referral. As to rates, we have not come up with a rate schedule and we struggle with that, because every inn is so different and every innkeeper wants/needs us to do different things. At this point, our rates are negotiable and dependent on the size of the inn, the availability of housekeeping staff, and the breadth of responsibilities that we have. We would do either a daily charge or a percentage of revenue, and have done both in our short time innsitting.


  2. Elizabeth Phillips


    I am so sorry that we did not get to see you at the WVBBA conference. We were at the Café Cimino on Wednesday evening and met you at a distance (far end of the table!).

    We were given your Innsitter’s Manual in paper format during the conference and I was wondering if I could have an electronic version of it?

    If you are not comfortable with that, I understand. We are planning to be gone for a week in July and I already have two prospective innsitters lined up to work here at that time. I just thought it would be nice to have this electronically rather than filling out the paper version.

    Hope to meet you to be able to talk to you in the future, Betsy Phillips, The Lawrencefield Bed & Breakfast Inn, Wheeling, WV

  3. InnkeeperVa

    I highly recommend this innsitting team. Jeanne and Jim are knowledgeable in all areas of innkeeping from many years of first hand elbow-grease/experience.

    If you do hire them, seriously consider the extra social media/web consulting as a huge bonus, you won’t find anyone within the industry at these rates. They know their stuff!

    You will rest at ease knowing you have left your place in very capable hands. No guesswork is involved, hire InnExperienced.


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